I think it sucks that you loose rating 1 for hitting a bloody roo.
Some of the things seemed strange to me.
The car lost rating 1 not Mel, work that out.
All the other cars stay as rating one according to the dude on the other end of the phone.

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After 2 or 3 days of the car been at the repairers and hearing nothing Mel called Shannons again to see what was going on.
They claimed they didnt even know the car was there. WTF

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Mel rang them to tell them exactly where is was when she dropped it off.
Who ever the space cadet was that dealt with this claim he should loose his job over it. Why ask all the questions if no one is going to log it into their system.
The whole process was well below average.
I guess you win some and loose some.
At least the car was fixed properly, no thanks to Shannons.
I just hope I dont need to make a claim anytime soon.
Kev
__________________
I'd rather be BLOWN than stroked
Yella Terra Supercharged
Power Output?

ENOUGH TO BREAK EVERY THING MORE TIMES THAN I CARE TO COUNT
POWERED BY VISA MASTERCARD AND MORE VISA
(And now a mortgage extension)
Disclaimer :

: Anything that seems or sounds illegal is all in my head and due to an over active imagination...

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