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Originally Posted by Kev_BLNXR8_Ute
I think it sucks that you loose rating 1 for hitting a bloody roo.
Some of the things seemed strange to me.
The car lost rating 1 not Mel, work that out.
All the other cars stay as rating one according to the dude on the other end of the phone.  : |
i am not right up with the ins and outs of insurance, but i would expect if there is no one else to blame that the rating 1 or no claim bonus would go. at least the other cars still have it, which i would have expected to not be the case
the car did get fixed properly - shannon's paid for it so at the very least allowing melz choice of repairer did help
from the stories that i hear about others, this is probably one of less aggrovating - still annoys the crap out of you and melz, but it seems to be one of the better of a bad situation deals
i know when i made my only claim, i was going to my normal panel beater and gio had told me he was already paid for it. i pushed and pushed for a courtesy vehicle (which of course was inconvenient for him) and in the end he gave me his pride and joy ek wagon (even in 1993 it was special). once the repairs were done he asked me about the money - i told him gio had told me he was paid months ago - turned out they were lying. it is not just one company that tries to jerk their customers around
at least the car and melz is right now - it could have been a lot worse, both with the accident and the red tape