VE SS 14000k - Diff failure no warranty!

RIPGMH · 02-11-2007, 06:52 PM

Has anyone else had a similar experience with a Holden dealer? My mate bought his VE SS new about 6 months ago and now with 14000 on the clock he has a clunk coming from the diff. They took samples and because they found metal in the oil they are claiming driver abuse and want him to fork over $5k.

gtfpv · 02-11-2007, 06:57 PM

garbage . i'm sorry , but i think there is more to it , than this.

RIPGMH · 02-11-2007, 07:00 PM

Quote:

Originally Posted by gtfpv

garbage . i'm sorry , but i think there is more to it , than this.

There is no garbage in the diff as far as I know, but the dealer has a track record of knocking back warranty claims for no good reason. They're justification is that no diff should fail after those k's and so it must be abuse.

Dave_au · 02-11-2007, 08:20 PM

Quote:

Originally Posted by RIPGMH

There is no garbage in the diff as far as I know, but the dealer has a track record of knocking back warranty claims for no good reason.

Get your mate to take it to a different dealer. Seriously, I had an issue with a Fagna (who wouldn't) and Northsore Mitsubishi tried to blame it on me. Took it to another who fixed it no questions asked.

normxb · 03-11-2007, 12:00 AM

Quote:

Originally Posted by Dave_au

Get your mate to take it to a different dealer. Seriously, I had an issue with a Fagna (who wouldn't) and Northsore Mitsubishi tried to blame it on me. Took it to another who fixed it no questions asked.

Similar here .
If there are any "Fossils" on here ( like me ) , you may remember the trouble with Clutches in the old XK's . The local dealer claimed Dad was "extremely hard on the Clutch" and refused to do anything about it . So he took a 50k drive to the next town , and they showed him a "pile" of clutches to go in Under Warranty .

They took his name and said "give us a ring in a week" , 1 week & 1 day he had a New clutch . THEN the local dealer came hanging around " Oh , we made a mistake" , sure did , Dad bought his XM in the neighbouring town .

With that sort of cost for a Diff , it would be worth a drive to the next town .

.

TUF514 · 04-11-2007, 04:23 PM

Quote:

Originally Posted by Dave_au

Get your mate to take it to a different dealer. Seriously, I had an issue with a Fagna (who wouldn't) and Northsore Mitsubishi tried to blame it on me. Took it to another who fixed it no questions asked.

Because the closest dealer is what, over 1000 klms away Mark? Driving that far with a dodgy diff is like playing russian roulette!

Just park it up like he had planned.

They will bend over quick smart.

chriscochris · 04-11-2007, 07:50 PM

Quote:

Originally Posted by TUF514

Because the closest dealer is what, over 1000 klms away Mark? Driving that far with a dodgy diff is like playing russian roulette!

Just park it up like he had planned.

They will bend over quick smart.

I think that idea is OK but what happens when some smart-ar$e (possibly from the dealers) goes and puts dirty big key scratches or similar to your car?? Are you planning on leaving the car unattended there?

Dave_au · 07-11-2007, 09:50 AM

Quote:

Originally Posted by TUF514

Because the closest dealer is what, over 1000 klms away Mark? Driving that far with a dodgy diff is like playing russian roulette!

Car trailer?

jweb · 02-11-2007, 06:58 PM

Quote:

Originally Posted by RIPGMH

Has anyone else had a similar experience with a Holden dealer? My mate bought his VE SS new about 6 months ago and now with 14000 on the clock he has a clunk coming from the diff. They took samples and because they found metal in the oil they are claiming driver abuse and want him to fork over $5k.

Wow that doesn't suprise me one bit.The VE has been having Quality issues from day one,countless magazines have commented on it,but cannot say specifics as they can be held liable in some cases.
5k is alot of money,i would suggest,that your friend take the car to a mechanical engineer or equivilant and ask them to inspect the diff,and write a report/refferal in regards to the problem.
If in fact they say that there is reasonable evidence that the problem was not caused by driver abuse but Part failure or fatigue,then the next step is to threaten legal action if it is not fixed under warranty.
He needs to make sure he documents everything in regards to the car,dates the car was in the dealer,how long etc.Hope this helps,hope he works it out.

Qwikcorty · 02-11-2007, 06:59 PM

how big were the chunks of metal??

RIPGMH · 02-11-2007, 07:01 PM

Quote:

Originally Posted by Qwikcorty

how big were the chunks of metal??

We're talking minute particles but it indicates a failure.

RIPGMH · 02-11-2007, 07:03 PM

If we don't get any joy tommorrow when we talk to them, we're going to get signs made at the printers explaining our problem and park the car outside the dealership.

FORD3V · 02-11-2007, 07:06 PM

Quote:

Originally Posted by RIPGMH

If we don't get any joy tommorrow when we talk to them, we're going to get signs made at the printers explaining our problem and park the car outside the dealership.

That will achieve alot.....................

RIPGMH · 02-11-2007, 07:07 PM

Quote:

Originally Posted by FORD3V

That will achieve alot.....................

Small town, average income of over 50k. Holden & HSV dealership, I think we just might.

FORD3V · 02-11-2007, 07:10 PM

Quote:

Originally Posted by RIPGMH

Small town, average income of over 50k. Holden & HSV dealership, I think we just might.

I guess you will find out tomorrow when you are sitting out the front all day with your banners.

RIPGMH · 02-11-2007, 07:12 PM

Quote:

Originally Posted by FORD3V

I guess you will find out tomorrow when you are sitting out the front all day with your banners.

No banners and we won't sit by the car just park it in an untimed public car park with a simple sign displayed in the rear windscreen. People can draw their own opinion.

Outbackjack · 02-11-2007, 07:15 PM

I guy I work with here had a similar problem with a VE SS. From day one there was a vibration from the rear end. It became a whine and bang. Broken diff. The fault was traced back to a bent axle. Quality control, what quality control....

Bottom line though, the dealer fixed the whole thing under warranty in 3 days.

Stoney! · 04-11-2007, 03:18 AM

Quote:

Originally Posted by RIPGMH

If we don't get any joy tommorrow when we talk to them, we're going to get signs made at the printers explaining our problem and park the car outside the dealership.

Something like this???

Stoney!

RIPGMH · 04-11-2007, 10:55 AM

Quote:

Originally Posted by Stoney!

Something like this???

Stoney!

Yeah basically, maybe a bigger font so it can be read from the traffic lights.

gtfpv · 02-11-2007, 07:07 PM

any mods at all. what are the rear tyres like . the brake condition . , and has the car ever been to the strip. and also. is the VE ECU , equivilant to the BF's. in which case they can re4cord redlining . etc etc.

RIPGMH · 02-11-2007, 07:09 PM

Quote:

Originally Posted by gtfpv

any mods at all. what are the rear tyres like . the brake condition . , and has the car ever been to the strip. and also. is the VE ECU , equivilant to the BF's. in which case they can re4cord redlining . etc etc.

No mods whatsoeva, rear tyres have inside wear only. Brakes are fine and has never seen a strip. (The nearest one is 1000k away)

Blonk · 02-11-2007, 07:08 PM

I have had 3 diffs replaced in the Phoon all warrenty, I think there is more to this than disclosed.... Get your mate to come clean with the real reason, but unless he has a blower or hairdryer I doubt it could make enough HP to kill one of those diffs..

Might want to do an attitude check and see another dealer.....

In a small town if your delaer or his subservants have witnessed you doing burnouts and flat shifting, and are prepared to write an affidavit claiming such, I would say you have buckly's... If anyone else in the small town has witnessed it then you have double buckly's because GMH will sopeona them to court....

However if it is genuine failure then I would say, go see another dealer, report that dealer to GMH and move on dude, the sign thing will only make you guys look like idiots.

(as if bathurst hasn't already done that)

RIPGMH · 02-11-2007, 07:10 PM

Quote:

Originally Posted by Blonk

I have 3 diffs replaced in the Phoon all warrenty, I think there is more to this than disclosed.... Get your mate to come clean with the real reason, but unless he has a blower or hairdryer I doubt it could make enough HP to kill one of those diffs..

Might want to do an attitude check and see another dealer.....

There is nothing more to be disclosed, he drives the car hard but not to the point of thrashing it. There is no other dealer in town.

EF Futura 07 · 02-11-2007, 07:15 PM

small particles could be the LSD wearing in, considering its still new

RIPGMH · 02-11-2007, 07:22 PM

Quote:

Originally Posted by Blonk

I have had 3 diffs replaced in the Phoon all warrenty, I think there is more to this than disclosed.... Get your mate to come clean with the real reason, but unless he has a blower or hairdryer I doubt it could make enough HP to kill one of those diffs..

Might want to do an attitude check and see another dealer.....

In a small town if your delaer or his subservants have witnessed you doing burnouts and flat shifting, and are prepared to write an affidavit claiming such, I would say you have buckly's... If anyone else in the small town has witnessed it then you have double buckly's because GMH will sopeona them to court....

However if it is genuine failure then I would say, go see another dealer, report that dealer to GMH and move on dude, the sign thing will only make you guys look like idiots.

(as if bathurst hasn't already done that)

Ok, I'll reply to your edited post. There hasn't been any suggestion of burnouts, as to the comments regarding the signs I don't know if you have lived in a small town before but generally reputation is everything. Word of mouth is a powerful thing and business' here struggles as it is to compete with coastal dealers. At the very least we'll get some satisfaction out of it.

Blonk · 02-11-2007, 07:30 PM

Quote:

Originally Posted by RIPGMH

Word of mouth is a powerful thing and business' here struggles as it is to compete with coastal dealers. .

Coastal dealers 1000km's away ..

Hmmmm.. Let me see, that would put you around Longreach / Winton..

Honestly, I hope you get it sorted you guys but use the sign as a last resort.. Get the guy to drive the car for a couple of days and see if he agrees it ****es him off, even car dealers are only human....

Hope it works out but dont react to this problem, respond..!!!!

Smoke Pursuit · 02-11-2007, 07:14 PM

Rofl, my BFII Superpursuit had a dud diff with 14 kms on it when i picked it up.

I wouldnt be in a rush to diss Holdens with diff issues, Ford replace a LOT of diffs and usually its more then once for some cars.

Just tell him to ring Holden customer service and stop wasting time with the dealer...

RIPGMH · 02-11-2007, 07:15 PM

Quote:

Originally Posted by LSTerritoryGhia

Rofl, my BFII Superpursuit had a dud diff with 14 kms on it when i picked it up.

I wouldnt be in a rush to diss Holdens with diff issues, Ford replace a LOT of diffs and usually its more then once for some cars.

The best designed and made mechanical devices can have premature failure, you don't rate a company based on failures (and in this instance its not the company) you rate how they deal with them.

Blonk · 02-11-2007, 07:19 PM

In a small town if your delaer or his subservants have witnessed you doing burnouts and flat shifting, and are prepared to write an affidavit claiming such, I would say you have buckly's... If anyone else in the small town has witnessed it then you have double buckly's because GMH will sopeona them to court....

Dont speak to dealers, speak to GMH..!!!! If what you are saying is true then follow it though..

However if it is genuine failure then I would say, go see another dealer, report that dealer to GMH and move on dude, the sign thing will only make you guys look like idiots.

(as if bathurst hasn't already done that)

Smoke Pursuit · 02-11-2007, 07:21 PM

Quote:

Originally Posted by Blonk

In a small town if your delaer or his subservants have witnessed you doing burnouts and flat shifting, and are prepared to write an affidavit claiming such, I would say you have buckly's... If anyone else in the small town has witnessed it then you have double buckly's because GMH will sopeona them to court....

Dont speak to dealers, speak to GMH..!!!! If what you are saying is true then follow it though..

However if it is genuine failure then I would say, go see another dealer, report that dealer to GMH and move on dude, the sign thing will only make you guys look like idiots.

(as if bathurst hasn't already done that)

:

Most dealers love warranty coz it increases there bottom line, i think theres another reason why they dont wanna do it, possibly an attitude problem!

As for going down there with signs trying to turn holden boys away, good luck!