Rude People

[Miss_XR6]

What is it with rude people these days that just like to complain.



Today had a call at work for someone wanting to book there clients however they had no information and apprently me asking questions is rude and I should just know what they want


End of Rant

[Bossxr8]

Yep, people suck

[Yellow_Festiva]

Originally Posted by Bossxr8

Yep, people suck

My mate owns / runs the Avis in Sydney CBD - he will very much agree with you.

I very much dislike people who don't say thank you when you have gone out of your way to help or assist them. While in school and uni I worked in customer service for 10 years and the rudeness (especially to younger people who perhaps haven't got much self esteem) is disgusting.

Which is why I'm extra nice to them ;)

[Rambunctious]

Originally Posted by Yellow_Festiva

My mate owns / runs the Avis in Sydney CBD - he will very much agree with you.

I very much dislike people who don't say thank you when you have gone out of your way to help or assist them. While in school and uni I worked in customer service for 10 years and the rudeness (especially to younger people who perhaps haven't got much self esteem) is disgusting.

Which is why I'm extra nice to them ;)

C"Mon, 10% of people are rude, 90% are good, where do you fit in?

We all remember the rude ones but forget the good ones.

I'm Joe Public and I got out on the wrong side of the bed this morning so it is my right to be rude, angry, and abusive to anyone behind a counter or on the end of the phone, just ask me.

Got a coffee from Hungry Jacks this morning and complimented the young lady on her microphone manner as I could actually understand her, and said thank you when she gave me the coffee which was bloody awful by the way.

[Yellow_Festiva]

Originally Posted by Rambunctious

C"Mon, 10% of people are rude, 90% are good, where do you fit in?

We all remember the rude ones but forget the good ones.

I'm Joe Public and I got out on the wrong side of the bed this morning so it is my right to be rude, angry, and abusive to anyone behind a counter or on the end of the phone, just ask me.

Got a coffee from Hungry Jacks this morning and complimented the young lady on her microphone manner as I could actually understand her, and said thank you when she gave me the coffee which was bloody awful by the way.

Haaaaa I'm better than good ;)... well try to be.

True, but I also remember the nice ones as well...

[Geez Louise]

Ummm...Yep! Okay. Feel better?

Well lets turn that frown upside down! Put ya feet up with a cup of tea/coffee and a Tim Tam.

Not everyone is rude.

[Miss_XR6]

^^^ Im still dealing with them lol

Going home when I finish to cook dinner and watch revenge that will make me feel better

[kenz]

love it that you make a thread to complain about complaining people

[svo supporter]

Sad fact of being part of customer service. You're surposed to be a mind reader and when they find out your not, they get grumpy.

I tend to just "switch off" to those sorts of people

[Torment47]

Originally Posted by svo supporter

Sad fact of being part of customer service. You're surposed to be a mind reader and when they find out your not, they get grumpy.

I tend to just "switch off" to those sorts of people

Couldn't agree with you anymore svo supporter.

[creative]

Lol...

I always used to say my job would be easy if it wasn't for staff and customers.... Thank god I'm not in charge anymore!

[Linkachu]

My friend works at a McDonalds in another town than the one i work in, some lady int eh drive thru asked if her coffee had sugar, she never asked for it. Threw the coffee at the young girl because she didnt know the cow wanted sugar... =\

[z80]

I am often rude to people who reckon they are "helping me" by grudgingly giving me service after I have waited in line to be served by counter staff who have cultivated and perfected the art of ignoring people in a queue.

Generally, counter staff are the problem, not the customers.

If you're being paid to suck up to people to take their money, then do it.

[cs123]

Originally Posted by z80

I am often rude to people who reckon they are "helping me" by grudgingly giving me service after I have waited in line to be served by counter staff who have cultivated and perfected the art of ignoring people in a queue.

Generally, counter staff are the problem, not the customers.

If you're being paid to suck up to people to take their money, then do it.

Have you ever thought that you may be part of the problem?

[z80]

Originally Posted by cs123

Have you ever thought that you may be part of the problem?

I wish I could hear your company's salesman speak to me like that before I part with my hard earned cash.

Or maybe just say..."our service is great, we lie to you, ignore your calls and tell you that you complain too much, then we tag you with the rude label when you say enough is enough"

[GULL]

Originally Posted by z80

I am often rude to people who reckon they are "helping me" by grudgingly giving me service after I have waited in line to be served by counter staff who have cultivated and perfected the art of ignoring people in a queue.

Generally, counter staff are the problem, not the customers.

If you're being paid to suck up to people to take their money, then do it.

WTF ,maybe spend yr cash some place else then.I take it from your response u dont work in customer service.

[z80]

Originally Posted by GULL

WTF ,maybe spend yr cash some place else then.I take it from your response u dont work in customer service.

Don't worry, I never fall for the same crap service twice.


"customer service" ain't customer service at all in most places.


More like "phone screening and complaints dept due to our loser of a product failing due to poor workmanship and misrepresentation of manufacturers claims".

If you hear complaints all day long and think it's the customers fault then you are part of the problem.

[GULL]

Originally Posted by z80

Don't worry, I never fall for the same crap service twice.


"customer service" ain't customer service at all in most places.


More like "phone screening and complaints dept due to our loser of a product failing due to poor workmanship and misrepresentation of manufacturers claims".

If you hear complaints all day long and think it's the customers fault then you are part of the problem.

You lost me on the above quote.All im saying like a couple of others on here,as i am in customer service ,is yes we all stuff up ,but you dont have to yell,throw what you bought back at me,swear black and blue at me!Show some manners act your age and i will be more than happy to fix the problem up and give you something extra for the hassel.And if i stuff up again on your next visit,which i hope and try not to,then vote with your feet and walk away

[z80]

Originally Posted by GULL

You lost me on the above quote.All im saying like a couple of others on here,as i am in customer service ,is yes we all stuff up ,but you dont have to yell,throw what you bought back at me,swear black and blue at me!Show some manners act your age and i will be more than happy to fix the problem up and give you something extra for the hassel.And if i stuff up again on your next visit,which i hope and try not to,then vote with your feet and walk away

LOL...how can anyone throw things at "customer service" when half the time they are located in the Philippines or India?

[Torment47]

Originally Posted by GULL

You lost me on the above quote.All i'm saying like a couple of others on here,as i am in customer service ,is yes we all stuff up ,but you don't have to yell,throw what you bought back at me,swear black and blue at me!Show some manners act your age and i will be more than happy to fix the problem up and give you something extra for the hassle.And if i stuff up again on your next visit,which i hope and try not to,then vote with your feet and walk away

Speaking of which, when you offer a customer something more than what they want 9/10 times they are satisfied, but hey when a company makes a stuff up(sure it's not deliberate) but they have to compensate the customer for there mistake

[XAGSV8]

Originally Posted by z80

If you're being paid to suck up to people to take their money, then do it.

People are paid to provide good service to customers, not worship the ground you walk on.

Rude people may get what they want by yelling and screaming. What they fail to realise by showing a little respect when they have a genuine problem will get them so much more from the person helping them.

[poppa smurf]

Originally Posted by z80

I am often rude to people who reckon they are "helping me" by grudgingly giving me service after I have waited in line to be served by counter staff who have cultivated and perfected the art of ignoring people in a queue.

Generally, counter staff are the problem, not the customers.

If you're being paid to suck up to people to take their money, then do it.

oh dear!!!!!!.....so many answers, so little time!!!!!

where's that joke section.....

[poppa smurf]

I'm lucky, my client base are fantastic folks who just want to yak all day!

most folks are good, a small minority are rat droppings, smile with the good ones and forget the bad

"rise above my child......rise above!!"......well it's what my preacher would have said!

[Miss_XR6]

Originally Posted by poppa smurf

I'm lucky, my client base are fantastic folks who just want to yak all day!

most folks are good, a small minority are rat droppings, smile with the good ones and forget the bad

"rise above my child......rise above!!"......well it's what my preacher would have said!

Unfortunatly the industry I work in I cant choose who I want to do work for... And the people who are yelling at me are only the middle party who are the ones that dont do there qualifying of the clients first

[Torment47]

Originally Posted by Miss_XR6

Unfortunatly the industry I work in I cant choose who I want to do work for... And the people who are yelling at me are only the middle party who are the ones that dont do there qualifying of the clients first

I don't think anyone can choose really, it's just a matter of you get great people in here and there, then you will get the not so pleasant/grumpy ones.
Some customers will walk in at work and tell me what they wan't, i'll show them what we have for what price, they hand the keys over straight after, OTHER customers..... will ask & ask & ask getting as much info out of you, every little bit of detail they can think of, sometimes they'll make you repeat things twice :S??

If such an event is out of control and i have tried my best to resolve/satisfy the customer then i ask my boss for assistance to neutralise the situation.

It's part of our job, what we get paid for and what we learn for the jobs ahead.

[pottery beige]

i love being rude to rude people...

[Polyal]

Originally Posted by pottery beige

i love being rude to rude people...

HA I was about to post the same thing.

I am so sick of people being rude for no reason at all...I dont care what is happening at home when you are out in public and people are giving you a service etc then being polite should be standard, not some kind of chore.

Most of the time the rude people in this world shut up pretty quick when someone says something to them in public. They know (generally) that they are being rude and once they are put in there place then they back down quickly.

I dont do it in a way that is aggressive, more passive aggressive I guess, a friendly reminder.

Really simple stuff like leaving shopping trolleys in aisle...I mean sure someone gets paid to get them but some people leave them right in the middle which blocks people.

Or people pushing in line at the deli..etc...Im making the world a better place, one bogan at a time...LOL

Im not perfect thats for sure, but these days I have my kids with me to and I dont like them seeing other peoples bad habits, or just plain rudeness for other people. Dont even start me on public swearing!

[poppa smurf]

Originally Posted by Miss_XR6

Unfortunatly the industry I work in I cant choose who I want to do work for... And the people who are yelling at me are only the middle party who are the ones that dont do there qualifying of the clients first

it is very hard but you must find a way to simply smile and get on with the rest of your day

I once worked in a pawn shop for a few years....those customers were the rudest mongrel people you could ever come across...

took me a long time to "offload" the dribble and leave it at the shop......you must find a way to do this.....leave it at the door

if you have a partner, speak to him/her....have a beer and a laugh make light of it

have a grizzle in here if it does you any good....lord knows I've been there

just don't let it get you down!........ignorant, mongrel people are everywhere..rise above them and smile!!!

take a look in the joke section, smile and wind down!

[Torment47]

Originally Posted by poppa smurf

it is very hard but you must find a way to simply smile and get on with the rest of your day

I once worked in a pawn shop for a few years....those customers were the rudest mongrel people you could ever come across...

took me a long time to "offload" the dribble and leave it at the shop......you must find a way to do this.....leave it at the door

if you have a partner, speak to him/her....have a beer and a laugh make light of it

have a grizzle in here if it does you any good....lord knows I've been there

just don't let it get you down!........ignorant, mongrel people are everywhere..rise above them and smile!!!

take a look in the joke section, smile and wind down!

Or Beat this photo game!!!!!
cracks me up

[burnz]

if your company suck's at what they do, i suppose you would have sore ears.

try any phone company and stay on the phone for three hours talking to someone who doesent speak english,
and try "not" to loose your cool..

just a point of view from a pleasent person on the phone!