Not Happy.....

[Thunder]

Any updates on the problem Boss-290?

[gozza]

i got my bumpers and side molds resprayed not too long ago
I went to pick up the beast and i was amazed how good it looked....then i noticed a ding under the rear right hand brakelight the size of a childs fist...i went berko cos he tried to tell me it was there when i came in...then proceeding to say he should have check more thourough in the first place
but the point is i talked it out with the guy and it was fixed the same day next week
id still reccomend people to go there cos accidents do happen

[aualright]

Originally Posted by Zedjay

i had a simalar problem with a work shop once.
i had a brand new hiace van that they were keeping over
night and they put it up on the hoist to fit another car under it.
they damaged the roof when it toped out on there workshop ceiling(spelling).

they hoped we wouldt notice it but we did and it cost them $2300 to fix

we had hassles fighting them for it though but we did win in the end.

ring youre insurance comany and let them deal with it.

Exactly - Insurance companies have alot more power in negotiating with these type of companies. you pay insurance so let them chase the money.

[BOSS 540]

Originally Posted by aualright

Exactly - Insurance companies have alot more power in negotiating with these type of companies. you pay insurance so let them chase the money.

Or, last time I had a problem, I went straight to the dept of Fair Trading (NSW) and let them sort it out. Mediation was tried, the retailer wouldn't come to the party and a magistrate (of sorts) looked at the details, photo's etc and awarded compensation in my favour. Like I said, mediation was tried first, if the 'site sponsor' wont accept responsibility or at least discuss it you have other options apart from attempted 'shaming' on the internet. Trust me, if I wasnt in the right I wouldnt have won at the hearing.

[Casper]

Guys, re read the thread.. it has been resolved!

Originally Posted by russellw

This thread was removed at the request of Boss_290 however I have advised him that it should not be and thus I have restored it - I gather from the PM I received that he has achieved some satisfaction in this matter but if it is good enough to state the issue publicly then it is also good enough to state the resolution publicly.

Regards
Russ

Now, suddenly, what I said ALL THE WAY back in post 15 has happened.. arnt we all glad the place in questions name wasnt dragged through the mud and done damage over something that was sorted out within 24 hours or so to everyones satisfaction?

Originally Posted by Casper

You said it yourself up there.
Now, for the record, what happens if the paint is damaged, BOSS_290 tells the sponser who then pays for the damage and makes ammends to BOSS_290's complete satisfaction? All walk away happy... except the sponser has been publically nailed for a mistake that they have accepted and paid for? Is this fair?

I understand BOSS_290 is not happy however time must be given for all the issues to be sorted out or at least attempted to be sorted out. If, at that point, he is still unhappy then something further may come of it.. but not now and not in a public thread.