Calling Ford Direct

bionic2006xr6t · 05-02-2015, 10:30 AM

Hi guys and girls,

I'm curios to get a status update on my new car. I have a vin and SIDO just wondering if I can call ford direct to actually see if the thing is built? I appears that they arent really updating their online dealer database as my dealer can't confirm the car is getting built? I quiried them about the email thing some guys have been receiving from ford and apparently this is mostly a metropolitan dealer thing.

Cheers Ryan

Redm · 05-02-2015, 07:51 PM

Hi Ryan
I called Ford customer service in early January about my XR8 order/ contract I have with my dealer and asked if they could shed some light on the allocation process. I was asked if I had an order number, which I don't, they told me they couldn't do anything about it as it is between me and the dealer.

As far as I know the SIDO is like an order number, give them a call you've got nothing to lose.
Mick